Netsmart Showcases Proven Impact of Meaningful AI for Community-Based Care Providers at NatCon26

OVERLAND PARK, Kan.–(BUSINESS WIRE)–#ArtificialIntelligence—Netsmart, an industry-leading technology platform company with a suite of solutions and services for community-based providers, announces its participation at the National Council for Mental Wellbeing 2026 Conference (NatCon26) taking place April 27-29 in Denver. Marking nearly two decades of collaboration with the National Council, Netsmart reinforces its long-standing commitment to its mission to expand access to high-quality mental health and substance use treatment while strengthening the organizations that support millions of individuals and families nationwide. Throughout the conference, Netsmart will showcase innovations in augmented intelligence (AI), automation, revenue cycle management (RCM) and the latest advancements of the CareFabric^® platform.

“Bringing the behavioral health community together to focus on expanding access, strengthening care and sharing meaningful progress is what makes NatCon such an important event each year,” said Kevin Mallot, SVP & Managing Director, Human Services, Netsmart. “With nearly two decades of participation at the conference, technology is moving faster than ever, and providers are navigating how to apply technology to meet growing demand and complexity. We look forward to sharing how our AI strategy, built as a foundational part of the platform, is driving real results for clients by supporting clinicians and staff, streamlining operations and improving outcomes.”

At NatCon26, Netsmart will feature the AI Data Lab, where attendees can hear directly from client users and Netsmart leaders about real-world applications of AI across documentation, revenue cycle and care delivery. Through seven tech talks, the AI Data Lab will demonstrate how these capabilities are being used within electronic health records (EHRs) to help reduce administrative burden and improve operational efficiency.

“Under H.R.1, eligibility is quickly becoming one of the biggest drivers of financial risk for human services providers,” said Erica Gregory, SVP & GM, Revenue Cycle Management, Netsmart. “With nearly 15 years of revenue cycle management leadership, our team has helped providers protect cash, reduce denials and manage real payer and reimbursement complexity. Our AI and automation solutions are built to drive the right workflow at the right time for the right team, helping providers achieve real financial results while staying focused on care.”

The Netsmart Meaningful AI strategy is designed to help reduce manual work, support staff and simplify reimbursement workflows. Attendees will have the opportunity to hear real-world examples of how our human services clients are using the Netsmart suite of AI and automation tools and learn about the latest advancements of the CareFabric platform in booth 901, including:

• AlphaCollector, along with Benny Collector, an AI and robotic process automation (RPA) solution that helps collection staff work the right claims at the right time to help drive down accounts receivable (AR), accelerate cash flow and save staff time. AlphaCollector completed more than 8 million transactions in 2025, saving an estimated 410,000 hours.¹
• AlphaVerify, along with Benny Verification, an AI front-end revenue cycle solution that helps staff verify coverage and identifies secondary and tertiary payers before claims submission. The impact aims to be an advancement towards frictionless financial clearance, higher first-pass rates, faster approvals and more confident revenue capture.
• Bells Documentation Assistant, a generative AI solution that helps clinicians create accurate, complete notes faster and reduce documentation time. Users completed 7.2 million notes last year², cutting documentation time by up to 67%³.
• Bells Virtual Scribe, an ambient AI solution that listens, transcribes and drafts notes in near real time to help reduce administrative burden and support patient-focused care. More than 65,000 scribe sessions were completed last year⁴.
• Bells Quality Coach, an AI solution that audits clinical documentation and provides actionable insights to the organization to help improve the quality, compliance and efficiency of clinical notes. Users leveraging Bells Quality Coach completed 1.2 million audits last year⁵, enabling teams to focus on improving outcomes and compliance.
• Smart Referrals, an AI-powered feature within Referral Manager^™, automates referral intake by capturing key details from eFaxes, handwritten referrals and PDFs, helping organizations streamline workflows and reduce manual errors. Users leveraging Smart Referrals have reduced referral processing time by 83%⁶.

Through our continued partnership with the National Council, CareManager^™ is the preferred care coordination solution for CCBHCs, helping organizations advance interoperability, activate data and gain actionable insights through analytics. For the fifth consecutive year, Netsmart and the National Council will host the CCBHC Lounge, offering a dedicated space for attendees to connect with experts on the partnership, expansion grants and recertification, reporting requirements and strategies to support CCBHC success.

Visitors are encouraged to attend sessions featuring more than 100 Netsmart clients, partners and experts, including:

• Resilient Care: Proactive Crisis Strategies for CCBHCs and Community Partners, on Monday, April 27 at 11:00 a.m. – Rob MacDougall, LMSW, Clinical Director of Emergency Services, Johnson County Mental Health Center; Cindy Gipson, Ph.D., LPC-S, Director, Crisis and Justice-Involved Services, AltaPointe and Andrew Johns, Director, Transitions of Care, Netsmart, will share strategies to strengthen mobile crisis response, support care in low-connectivity environments and use near real-time data to improve emergency response and community partnerships.
• AI in Action: Empowering Care, Operations and Outcomes, on Monday, April 27 at 2:15 p.m. – Liz Worth, LSCSW, Deputy Director, Johnson County Mental Health Center; Aimee Foster, Psy.D, Chief Program Officer, VOA of Northern Rockies; Lauren Moyer, LSCSW, LCSW, EVP of Clinical Innovations, Compass Health Network, along with Netsmart leaders Tom Herzog, COO, and Julie Hiett, MSW, VP and GM of Bells AI, will discuss how behavioral health organizations are using AI and analytics to enhance connected care and operations, streamline workflows, support quality, strengthen financial performance and drive smarter decision-making.

Visit Netsmart at booth 901 or the CCBHC Lounge 1201 to connect with industry experts, Netsmart clients and peers, or schedule a meeting to explore our suite of AI and automation solutions.

About Netsmart

Netsmart is an industry-leading healthcare technology organization empowering providers to deliver value-based care to the individuals and communities they serve. The Netsmart CareFabric® platform serves as a unified, connected framework of solutions and services for human services, post-acute, payer and public sector communities. Together with our clients and Marketplace vendors, we develop and deliver innovative technology, including electronic health records (EHRs), interoperability, analytics, augmented intelligence (AI), population health management and telehealth solutions and services that assist organizations in transforming the care they deliver. The result has helped make a positive impact on the lives of more than 165 million individuals.

For more than 55 years, Netsmart has helped provider organizations in their efforts to improve the health and wellbeing of the communities we collectively serve. To learn more, visit www.ntst.com and connect with us on LinkedIn, Facebook or X.

Contacts

Netsmart Media Contact:

Natalie Caruso

[email protected]
913.308.2080