46 Provider Healing Hands Ministries (HHM) Leverages eClinicalWorks and healow PRISMA for Faster and More Accurate Decision-Making

HHM provides exceptional care to over 17K patients using eClinicalWorks and healow

WESTBOROUGH, Mass.–(BUSINESS WIRE)–eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Healing Hands Ministries (HHM) is leveraging PRISMA, the industry’s first health information search tool. A Texas community health center, HHM originally selected eClinicalWorks and healow to help the practice provide comprehensive care, improve efficiency, and shorten patient wait times. HHM is using PRISMA to collate medical information from specialties, urgent care facilities, hospitals, and primary care providers, to enable faster and more accurate decision-making and care for its diverse patient population at the point of care.

“With more than 17,000 patients, we needed a solution that would not only cover all of our patients’ needs, but keep all of our practice locations organized,” said Jason Wallace, COO of HHM. “Since implementing PRISMA and all of eClinicalWorks’ solutions, our providers spend less time searching patient records and piecing together medical histories, and more time with patients. We’re now able to gather patient records from hospitals nationwide including Texas Health Presbyterian Hospital Dallas, Medical City Dallas Hospital, Methodist Dallas Medical Center, and Children’s Health, all of which operate on either Epic® or Allscripts®. Using eClinicalWorks has helped us to serve our patient population better.”

With more than 57,200 patient visits as of December 2022, HHM uses PRISMA to give providers intelligent, efficient, and user-friendly search capabilities within the patient record for value-based care and continuity of care. Since one of the HHM clinics is in a refugee resettlement location, HHM serves patients that speak approximately 68 different languages. With PRISMA, providers were able to overcome a language barrier with a patient by retrieving their hospital records and providing immediate and life-saving care. By collating information into a readable, searchable table or grid view, providers can coordinate care quickly and make better data-driven clinical decisions. From the dental module and behavioral health module, HHM is identifying gaps in care and filling them in with eClinicalWorks’ broad suite of solutions.

“PRISMA provides organizations like HHM greater insight into their diverse patient population and the ability to make data-driven clinical decisions at the point of care,” says Girish Navani, cofounder and CEO of eClinicalWorks. “Our goal is to support the important work and comprehensive care HHM provides with solutions like PRISMA that reduce waste and promote better interoperability. eClinicalWorks continues to provide unified solutions for health centers including dental, behavioral health, OBGYN, vision – all in one solution.”

Learn more about how PRISMA helped save a patient’s life here.

About Healing Hands Ministries

HHM, a federally qualified healthcare center, provides quality healthcare to all its neighbors with love, compassion, and respect. With over 45 providers, HHM services to patients’ family medicine, behavioral health, vision, pediatrics, women’s health, population health and dental health needs. Their mission is to be the best patient-focused health center by providing personalized, physical, mental and spiritual care for every individual. For more information, visit https://www.hhmhealth.org/ or call 214-221-0855.

About eClinicalWorks

eClinicalWorks was founded in 1999 to help digitize paper charts for ambulatory practices. Today, eClinicalWorks leads the nation in innovation with cloud-based solutions for Electronic Health Records and Practice Management. In addition, we help ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems manage their revenue cycle, patient relationships, and Population Health initiatives. More than 150,000 physicians and 850,000 medical professionals rely upon the power and scalability of the eCW Cloud for flexible clinical documentation, better front-office workflows, and more efficient billing driven by Robotic Process Automation. We combine innovation, leading-edge technology, and a commitment to patient safety to enable practices to grow and thrive amid the challenges 21st-century healthcare. For more information, visit www.eclinicalworks.com, follow us on Facebook and Twitter, or call (866) 888-6929.

About healow

healow® is a comprehensive, EHR-agnostic, cloud-based platform for patients, practices, payers, hospitals, and health systems. healow provides Patient Relationship Management, clinical and payer insights, and state-of-the-art interoperability solutions. The PRISMA health information search engine gathers patient records from other EHRs and helps providers focus on the most clinically relevant information at the point of care. healow’s Population Health Management tools, including Remote Patient Monitoring, provide real-time data to deepen understanding of patient populations. And healow Insights automates the bidirectional exchange of data between health plans and providers to improve scores on quality measures, help control costs, and promote better medical outcomes. Learn more at https://plus.healow.com/.

Contacts

eClinicalWorks

Bhakti Shah

508-330-6935

[email protected]

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