Bidirectional integration reduces staff effort while enhancing patient experience.
TAMPA, Fla.–(BUSINESS WIRE)–AI Med Consult, a HIPAA-compliant patient engagement platform for aesthetic surgery practices, today announced that it went live on the ModMed SynapSYS Marketplace as an integration partner. Practices running ModMed can now find and connect AI Med Consult directly through the marketplace and keep working in the EMR they already use.
Practices lose consultations in the gap between an inquiry and a booking. A prospective patient calls after hours, submits a web form during a busy clinic day or sends an Instagram message, and the inquiry waits until a coordinator can respond. AI Med Consult engages every inquiry from every source and books consultations in the EMR schedule.
EMR integration benefits:
- Bidirectional exchange: Patient data moves both ways in real-time so coordinators work from the same current record in both systems.
- New patient record creation: When patients book consults, AI Med creates the patient record in the EMR automatically, with no duplicate entries or effort.
- Direct consultation scheduling: Consultations booked are written straight into the EMR schedule against live provider availability.
- Unified dashboard: Every conversation and booking across phone, text, chat, web and socials appears in one view, so staff stays informed rather than responsible.
“Every aesthetic practice is trying to do three things at once: book more consultations, reduce no-shows, and reduce the manual work it takes to do either,” said Benjamin Stover, Chief Commercial Officer of AI Med Consult. “Connecting directly to ModMed means every inquiry lands in the schedule and the patient record without anyone typing it twice. That moves the needle on all three goals.”
Availability
The integration is available now to ModMed practices through the SynapSYS Marketplace. Practice owners and administrators can try the interactive demo at demo.aimedconsult.com or see a live demonstration and start a trial at aimedconsult.com/launch.
About AI Med Consult
AI Med Consult increases revenue conversion with less effort using their proprietary HIPAA compliant AI patient engagement platform. Built exclusively for aesthetic surgery practices, their AI integrates with your EMR to automatically engage, qualify, convert and schedule patients from your existing website, social media accounts, phone + SMS, and contact forms – 24/7. Learn more at aimedconsult.com/launch.
Contacts
Media Contact
Madeline Dow, AI Med Consult
[email protected]
