Strong improvement in net income and adjusted EBITDA
Company again increases full year 2023 financial guidance
ALEXANDRIA, Va.–(BUSINESS WIRE)–Spok Holdings, Inc. (NASDAQ: SPOK), a global leader in healthcare communications, today announced results for the third quarter ended September 30, 2023. In addition, the Company’s Board of Directors declared a regular quarterly dividend of $0.3125 per share, payable on December 8, 2023, to stockholders of record on November 16, 2023.
Recent Highlights:
Generated net income of $4.5 million, or $0.22 per diluted share, in the third quarter, compared to net income of $2.9 million, or $0.15 per diluted share, in the prior year period
Generated $8.4 million of adjusted EBITDA in the third quarter, compared to $6.7 million in the third quarter of 2022
Software operations bookings totaled $6.3 million for the third quarter, compared to $6.2 million in the third quarter of 2022
Through the first nine months of 2023, software operations bookings are up more than 38% from the same period in 2022
Third quarter 2023 software operations bookings included 11 six-figure and one seven-figure new customer contracts
Third quarter 2023 software revenue totaled $16.5 million, up 12% from the prior year period
Third quarter 2023 wireless average revenue per unit (ARPU) was $7.59, up on a year-over-year basis, with units in service down less than 3% from the prior quarter and 4.7% on a trailing-twelve-month basis
Third quarter 2023 wireless revenue of $19.0 million, compared to revenue of $19.1 million in the same period in 2022
Capital returned to stockholders in the third quarter of 2023 totaled $6.2 million in the form of the Company’s regular quarterly dividend
Cash and equivalents balance of $27.3 million on September 30, 2023, and no debt
“I am very proud of the strong performance our team was able to deliver in the third quarter, as we continue to execute ahead of plan in growing revenue and generating cash flow, while returning capital to stockholders,” said Vincent D. Kelly, chief executive officer of Spok Holdings, Inc. “Last quarter, our team was again able to grow total revenue on a year-over-year basis, as we maintained wireless revenue levels while increasing year-over-year software revenue by 12%. We made tremendous progress in several key performance areas, including net income and adjusted EBITDA growth and we exited the quarter with record software backlog levels. Despite record software operations bookings in the second quarter, which included some new customer contracts we had anticipated to close in the third quarter, the team was still able to generate software operations bookings of $6.3 million in the third quarter, which contributed to 38% year-over-year growth through the first nine months of the year.
“In short, I believe Spok has struck an excellent balance between making the necessary investments to fuel future growth, while continuing to demonstrate our prowess in generating cash and returning capital to our stockholders,” continued Kelly. ” We look forward to a successful conclusion to the year and believe our extensive experience operating our established communication solutions will create significant value for stockholders.
“Based on our performance in the third quarter we are, once again, increasing our full year 2023 guidance estimates for revenue and adjusted EBITDA generation. We believe we are on track to grow consolidated revenue for 2023, on a year-over-year basis, for the first time in the Company’s history and even the low point of our revenue guidance reflects that. We are also increasing the midpoint of our adjusted EBITDA guidance by $1.75 million, demonstrating our ability to generate cash flow.”
Financial Highlights:
For the three months ended September 30,
For the nine months ended September 30,
(Dollars in thousands)
2023
2022
Change (%)
2023
2022
Change (%)
Revenue
Wireless revenue
Paging revenue
$
18,119
$
18,419
(1.6
)%
$
54,915
$
54,873
0.1
%
Product and other revenue
853
635
34.3
%
1,962
1,728
13.5
%
Total wireless revenue
$
18,972
$
19,054
(0.4
)%
$
56,877
$
56,601
0.5
%
Software revenue
License
$
2,413
$
2,147
12.4
%
$
7,723
$
5,933
30.2
%
Professional services
3,833
2,835
35.2
%
10,909
9,502
14.8
%
Hardware
798
530
50.6
%
2,088
1,626
28.4
%
Maintenance
9,412
9,178
2.5
%
27,475
27,617
(0.5
)%
Total software revenue
16,456
14,690
12.0
%
48,195
44,678
7.9
%
Total revenue
$
35,428
$
33,744
5.0
%
$
105,072
$
101,279
3.7
%
For the three months ended September 30,
For the nine months ended September 30,
(Dollars in thousands)
2023
2022
Change (%)
2023
2022
Change (%)
GAAP
Operating expenses
$
29,215
$
30,205
(3.3
)%
$
87,926
$
103,996
(15.5
)%
Net income (loss)
$
4,451
$
2,920
52.4
%
$
12,301
$
(2,370
)
619.0
%
Cash, cash equivalents, and short-term investments (as of period end)
$
27,301
$
37,165
(26.5
)%
$
27,301
$
37,165
(26.5
)%
Capital returned to stockholders
$
6,241
$
6,170
1.2
%
$
19,404
$
18,849
2.9
%
Non-GAAP
Adjusted operating expenses
$
27,871
$
27,874
—
%
$
83,963
$
94,915
(11.5
)%
Adjusted EBITDA
$
8,422
$
6,748
24.8
%
$
23,833
$
9,318
155.8
%
For the three months ended September 30,
For the nine months ended September 30,
(Dollars in thousands, excluding units and service and ARPU)
2023
2022
Change (%)
2023
2022
Change (%)
Key Statistics
Wireless units in service
785
824
(4.7
)%
785
824
(4.7
)%
Wireless average revenue per unit (ARPU)
$
7.59
$
7.40
2.6
%
$
7.62
$
7.30
4.4
%
Software operations bookings(1)
$
6,312
$
6,243
1.1
%
$
26,000
$
18,829
38.1
%
Software backlog (as of period end)
$
58,707
$
42,868
36.9
%
$
58,707
$
42,868
36.9
%
(1) Software operations bookings includes net new (i.e., new customers or incremental add-on sales to existing customers) sales of license, professional services, equipment, and first-year maintenance.
Financial Outlook:
The Company also increased its financial guidance and now expects the following for the full year 2023:
(Unaudited and in millions)
Current Guidance
Full Year 2023
Prior Guidance
Full Year 2023
From
To
From
To
Revenue
Wireless
$
75.25
$
76.25
$
74.50
$
75.50
Software
$
61.00
$
63.00
$
60.00
$
62.00
Total Revenue
$
136.25
$
139.25
$
134.50
$
137.50
Adjusted EBITDA
$
27.50
$
29.00
$
25.00
$
28.00
2023 Third Quarter Call:
Management will host a conference call and webcast to discuss these financial results on Thursday, October 26, 2023, at 9:00 a.m. Eastern Time. The presentation is open to all interested parties and may include forward-looking information.
Conference Call Details
Date/Time:
Thursday, October 26, 2023, at 9:00 a.m. ET
Webcast:
https://www.webcast-eqs.com/register/spok_q32023_en/en
U.S. Toll-Free Dial In:
877-407-0890
International Dial In:
1-201-389-0918
To access the call, please dial in approximately ten minutes before the start of the call. For those unable to join the live call, an OnDemand version of the webcast will be available following the call under the URL link and on the investor relations website.
About Spok
Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Alexandria, Virginia, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians and support administrative compliance. Our customers send over 100 million messages each month through their Spok® solutions. Spok enables smarter, faster clinical communication. For more information, visit spok.com or follow @spoktweets on Twitter.
Spok is a trademark of Spok Holdings, Inc. Spok Care Connect and Spok Mobile are trademarks of Spok, Inc.
Non-GAAP Financial Measures
This press release contains the following non-GAAP financial measures: adjusted operating expenses and adjusted EBITDA. Adjusted operating expenses excludes depreciation, amortization and accretion expense, impairment of intangible assets and severance and restructuring costs. Adjusted EBITDA represents net income/(loss) before interest income/expense, income tax benefit/expense, depreciation, amortization and accretion expense, stock-based compensation expense, impairment of intangible assets and severance and restructuring. With respect to our expectations under “Financial Guidance” above, reconciliation of adjusted EBITDA to net income (loss) is not available without unreasonable efforts on a forward-looking basis due to the high variability, complexity and uncertainty with respect to certain items included in net income (loss) that are excluded from adjusted EBITDA, in particular, income tax benefit / expense, stock-based compensation expenses, impairment of intangible assets, severance and restructuring and other non-recurring expenses. These items can have unpredictable fluctuations based on unforeseen activity that is out of our control and /or cannot be reasonably predicted.
We believe that these non-GAAP financial measures provide useful information to management and investors regarding certain financial and business trends relating to Spok’s financial condition and results of operations. We use these non-GAAP measures for financial, operational, and budgetary decision-making purposes, to understand and evaluate our core operating performance and trends, and to generate future operating plans. We believe that these non-GAAP financial measures permit us to more thoroughly analyze key financial metrics used to make operational decisions and allow us to assess our core operating results. We believe that the use of these non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends and in comparing our financial measures with other software companies who present similar non-GAAP financial measures. We adjust for certain items because we do not regard these costs as reflective of normal costs related to the ongoing operation of the business in the ordinary course. In general, these items possess one or more of the following characteristics: non-cash expenses, factors outside of our control, items that are non-operational in nature, and unusual items not expected to occur in the normal course of business. We believe it is important to exclude these costs, given that they do not represent future operational costs under this strategic business plan. This allows us to assess the underlying performance of our core business under this new strategic business plan.
We do not consider these non-GAAP measures in isolation or as an alternative to financial measures determined in accordance with GAAP. The principle of these non-GAAP financial measures is that they exclude significant amounts that are required by GAAP to be recorded in the Company’s financial statements. In addition, they are subject to inherent limitations as they reflect the exercise of judgment by management about which items are excluded or included in determining these non-GAAP financial measures. In order to compensate for these limitations, management presents non-GAAP financial measures in connection with GAAP results. We urge investors to review the reconciliation of our non-GAAP financial measures to the comparable GAAP financial measures, which are included in this press release, and not to rely on any single financial measure to evaluate our business.
Safe Harbor Statement under the Private Securities Litigation Reform Act
Statements contained herein or in prior press releases which are not historical fact, such as statements regarding our future operating and financial performance, are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties that may cause our actual results to be materially different from the future results expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially from those expectations include, but are not limited to, our ability to manage wireless network rationalization to lower our costs without causing disruption of service to our customers; our ability to retain key management personnel and to attract and retain talent within the organization; the productivity of our sales organization and our ability to deliver effective customer support; our ability to identify potential acquisitions, consummate and successfully integrate such acquisitions, and achieve the expected benefits of such acquisitions; risks related to global health epidemics; economic conditions such as recessionary economic cycles, higher interest rates, inflation and higher levels of unemployment; competition for our services and products from new technologies or those offered and/or developed from firms that are substantially larger and have much greater financial and human capital resources; continuing decline in the number of paging units we have in service with customers, commensurate with a continuing decline in our wireless revenue; our ability to address changing market conditions with new or revised software solutions; undetected defects, bugs, or security vulnerabilities in our products; our dependence on the U.S. healthcare industry; the sales cycle of our software solutions and services can run from six to eighteen months, making it difficult to plan for and meet our sales objectives and bookings on a steady basis quarter-to-quarter and year-to-year; our reliance on third-party vendors to supply us with wireless paging equipment; our ability to maintain successful relationships with our channel partners; our ability to protect our rights in intellectual property that we own and develop and the potential for litigation claiming intellectual property infringement by us; our use of open source software, third-party software and other intellectual property; the reliability of our networks and servers and our ability to prevent cyber-attacks and other security issues and disruptions; unauthorized breaches or failures in cybersecurity measures adopted by us and/or included in our products and services; our ability to realize the benefits associated with our deferred income tax assets; future impairments of our long-lived assets, amortizable intangible assets or goodwill; risks related to data privacy and protection-related laws and regulation; and our ability to manage changes related to regulation, including laws and regulations affecting hospitals and the healthcare industry generally, as well as other risks described from time to time in our periodic reports and other filings with the Securities and Exchange Commission. Although Spok believes the expectations reflected in the forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. Spok disclaims any intent or obligation to update any forward-looking statements.
Tables to Follow
SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited and in thousands except share, per share amounts and ARPU)
For the three months ended
For the nine months ended
9/30/2023
9/30/2022
9/30/2023
9/30/2022
Revenue:
Wireless
$
18,972
$
19,054
$
56,877
$
56,601
Software
16,456
14,690
48,195
44,678
Total revenue
35,428
33,744
105,072
101,279
Operating expenses:
Cost of revenue (exclusive of items shown separately below)
6,622
6,624
19,885
21,408
Research and development
2,561
2,223
7,907
11,344
Technology operations
6,405
6,719
19,444
20,612
Selling and marketing
4,067
3,440
12,322
12,629
General and administrative
8,216
8,868
24,405
28,922
Depreciation, amortization and accretion
1,267
828
3,768
2,633
Severance and restructuring
77
1,503
195
6,448
Total operating expenses
29,215
30,205
87,926
103,996
% of total revenue
82.5
%
89.5
%
83.7
%
102.7
%
Operating income (loss)
6,213
3,539
17,146
(2,717
)
% of total revenue
17.5
%
10.5
%
16.3
%
(2.7
)%
Interest income
240
129
866
366
Other income (expense)
41
98
(45
)
110
Income (loss) before income taxes
6,494
3,766
17,967
(2,241
)
Provision for income taxes
(2,043
)
(846
)
(5,666
)
(129
)
Net income (loss)
$
4,451
$
2,920
$
12,301
$
(2,370
)
Basic net income (loss) per common share
$
0.22
$
0.15
$
0.62
$
(0.12
)
Diluted net income (loss) per common share
$
0.22
$
0.15
$
0.61
$
(0.12
)
Basic weighted average common shares outstanding
19,970,936
19,693,659
19,942,325
19,661,849
Diluted weighted average common shares outstanding
20,304,092
19,901,267
20,308,973
19,661,849
Cash dividends declared per common share
0.3125
0.3125
0.9375
0.9375
SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands)
9/30/2023
12/31/2022
ASSETS
(Unaudited)
Current assets:
Cash and cash equivalents
$
27,301
$
35,754
Accounts receivable, net
25,141
26,861
Prepaid expenses
7,428
6,849
Other current assets
1,293
587
Total current assets
61,163
70,051
Non-current assets:
Property and equipment, net
7,376
8,223
Operating lease right-of-use assets
11,661
13,876
Goodwill
99,175
99,175
Deferred income tax assets, net
46,982
52,398
Other non-current assets
570
754
Total non-current assets
165,764
174,426
Total assets
$
226,927
$
244,477
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
Accounts payable
$
4,445
$
5,880
Accrued compensation and benefits
5,367
11,628
Deferred revenue
25,238
27,255
Operating lease liabilities
4,774
5,096
Other current liabilities
5,359
4,573
Total current liabilities
45,183
54,432
Non-current liabilities:
Asset retirement obligations
7,543
7,237
Operating lease liabilities
7,468
10,604
Other non-current liabilities
1,228
1,107
Total non-current liabilities
16,239
18,948
Total liabilities
61,422
73,380
Commitments and contingencies
Stockholders’ equity:
Preferred stock
$
—
$
—
Common stock
2
2
Additional paid-in capital
101,496
99,908
Accumulated other comprehensive loss
(1,780
)
(1,909
)
Retained earnings
65,787
73,096
Total stockholders’ equity
165,505
171,097
Total liabilities and stockholders’ equity
$
226,927
$
244,477
SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited and in thousands)
For the nine months ended
9/30/2023
9/30/2022
Operating activities:
Net income (loss)
$
12,301
$
(2,370
)
Adjustments to reconcile net income (loss) to net cash provided (used) by operating activities:
Depreciation and accretion
3,768
2,633
Deferred income tax expense
5,605
157
Stock-based compensation
2,743
2,953
Provisions for credit losses, service credits and other
415
1,244
Changes in assets and liabilities:
Accounts receivable
1,305
(1,276
)
Prepaid expenses and other assets
(1,102
)
(984
)
Net operating lease liabilities
(1,243
)
500
Accounts payable, accrued liabilities and other
(7,396
)
(3,068
)
Deferred revenue
(2,000
)
63
Net cash provided by (used in) operating activities
14,396
(148
)
Investing activities:
Purchases of property and equipment
(2,419
)
(1,773
)
Purchase of short-term investments
—
(14,967
)
Maturity of short-term investments
—
30,000
Net cash (used in) provided by investing activities
(2,419
)
13,260
Financing activities:
Cash distributions to stockholders
(19,404
)
(18,849
)
Proceeds from issuance of common stock under the Employee Stock Purchase Plan
90
—
Purchase of common stock for tax withholding on vested equity awards
(1,245
)
(1,209
)
Net cash used in financing activities
(20,559
)
(20,058
)
Effect of exchange rate on cash and cash equivalents
129
(472
)
Net decrease in cash and cash equivalents
(8,453
)
(7,418
)
Cash and cash equivalents, beginning of period
35,754
44,583
Cash and cash equivalents, end of period
$
27,301
$
37,165
Supplemental disclosure:
Income taxes paid
$
236
$
212
SPOK HOLDINGS, INC.
UNITS IN SERVICE, MARKET SEGMENTS,
AND AVERAGE REVENUE PER UNIT (ARPU) (a)
(Unaudited and in thousands)
For the three months ended
9/30/2023
6/30/2023
3/31/2023
12/31/2022
9/30/2022
6/30/2022
3/31/2022
12/31/2021
Account size ending units in service (000’s)
1 to 100 units
46
48
48
50
51
53
54
55
101 to 1,000 units
143
144
149
147
147
149
150
154
>1,000 units
596
614
614
620
626
633
634
638
Total
785
806
811
817
824
835
838
847
Market segment as a percent of total ending units in service
Healthcare
86.0
%
86.1
%
85.7
%
85.4
%
85.0
%
85.0
%
84.7
%
84.7
%
Government
4.2
%
4.2
%
4.3
%
4.4
%
4.1
%
4.2
%
4.7
%
4.8
%
Large enterprise
4.1
%
4.0
%
4.1
%
4.0
%
3.9
%
4.0
%
3.9
%
3.9
%
Other(b)
5.7
%
5.7
%
5.9
%
6.1
%
7.0
%
6.8
%
6.7
%
6.6
%
Total
100.0
%
100.0
%
100.0
%
100.0
%
100.0
%
100.0
%
100.0
%
100.0
%
Account size ARPU
1 to 100 units
$
12.02
$
11.91
$
12.03
$
11.95
$
11.80
$
11.41
$
11.52
$
11.58
101 to 1,000 units
8.75
8.56
8.75
8.66
8.44
8.27
8.24
8.30
>1,000 units
6.97
6.94
6.95
6.86
6.69
6.63
6.64
6.63
Total
$
7.59
$
7.53
$
7.59
$
7.50
$
7.40
$
7.23
$
7.24
$
7.26
(a) Slight variations in totals are due to rounding.
(b) Other includes hospitality, resort and indirect units
RECONCILIATION OF ADJUSTED OPERATING EXPENSES
(Unaudited and in thousands)
For the three months ended
For the nine months ended
9/30/2023
9/30/2022
9/30/2023
9/30/2022
Operating expenses
$
29,215
$
30,205
$
87,926
$
103,996
Add back:
Depreciation, amortization and accretion
(1,267
)
(828
)
(3,768
)
(2,633
)
Severance and restructuring
(77
)
(1,503
)
(195
)
(6,448
)
Adjusted operating expenses
$
27,871
$
27,874
$
83,963
$
94,915
RECONCILIATION OF ADJUSTED EBITDA
(Unaudited and in thousands)
For the three months ended
For the nine months ended
9/30/2023
9/30/2022
9/30/2023
9/30/2022
Net income (loss)
$
4,451
$
2,920
$
12,301
$
(2,370
)
Add back:
Provision for income taxes
2,043
846
5,666
129
(Other income) expense
(41
)
(98
)
45
(110
)
Interest income
(240
)
(129
)
(866
)
(366
)
Depreciation, amortization and accretion
1,267
828
3,768
2,633
EBITDA
$
7,480
$
4,367
$
20,914
$
(84
)
Adjustments:
Stock-based compensation
865
878
2,724
2,954
Severance and restructuring
77
1,503
195
6,448
Adjusted EBITDA
$
8,422
$
6,748
$
23,833
$
9,318
Contacts
Al Galgano
952-224-6096
[email protected]